Free £150 Voucher for UK Households – How to Claim It and Where You Can Spend It

by Zoha
Published On:
Keir Starmer

With energy prices staying high, many families across the UK are looking for ways to cut their bills. One of the most valuable schemes available is the Warm Home Discount, which offers a £150 reduction on electricity bills to eligible households. But not everyone receives it automatically, and the process can vary depending on where you live. This guide explains who qualifies, how it works, and what steps you need to take to make sure you don’t miss out.

Overview

The Warm Home Discount is not cash in hand. It’s a one-off energy rebate either applied directly to your electricity account or given as a redeemable voucher if you use a traditional prepayment meter.

Here’s a quick breakdown of the scheme:

FeatureDetails
Discount Amount£150 off electricity bills
Eligible GroupsPensioners (Core Group 1), Low-income households (Group 2)
Automatic Payments?Yes for most in England and Wales, manual in Scotland
Payment MethodBill credit or voucher
Application Deadline28 July 2025 (manual applications)
Discount Applied By31 August 2025
Contact Support0800 030 9322

What It Is

The Warm Home Discount is a government scheme to help with winter energy costs. It’s run in partnership with energy suppliers and supports households who are most at risk of fuel poverty.

The £150 discount is:

  • Automatically credited to your bill if eligible
  • Sent as a redeemable voucher for prepayment customers

The support is available between October 2024 and August 2025.

Who Qualifies

Eligibility depends on which group you fall into.

Pensioners (automatic)

You qualify if:

  • You were receiving the Guarantee Credit portion of Pension Credit on 11 August 2024
  • Your supplier is part of the scheme

You don’t need to apply. A letter will be sent between October and January confirming your discount.

Low-Income Households

In England and Wales, you may qualify if:

  • You receive means-tested benefits like Universal Credit, Housing Benefit, Income Support, or ESA/JSA
  • Your home has high energy costs (determined by a government model)
  • Your name or your partner’s name is on the electricity account

In Scotland, you must apply manually through your energy supplier if you’re part of the broader group.

How It’s Paid

The discount will automatically appear as credit on your electricity bill.

Smart Prepayment Meter Users
The £150 will be added remotely to your meter balance.

Traditional Prepayment Meter Users
You’ll receive a £150 voucher by post, email, or text. To use it:

  • Visit a Post Office or PayPoint
  • Bring your energy key/card and ID
  • The amount is credited to your meter

Note: Vouchers typically expire in 90 days. If you lose it, contact your energy supplier quickly for a reissue.

Key Dates

  • Qualifying date: 11 August 2024
  • Letters sent: October 2024 to January 2025
  • Application deadline (manual): 28 July 2025
  • Payment deadline: 31 August 2025

If you don’t receive your letter by mid-January and think you’re eligible, call the helpline at 0800 030 9322.

What To Do If You Don’t Receive It

  • Check your mail and email for the eligibility letter
  • Log into your energy supplier’s website to check your account
  • Call the helpline or your energy supplier directly
  • In Scotland, apply directly if you’re in the broader group

How To Apply (Scotland or Manual Cases)

If you need to apply, follow these steps:

  1. Go to your energy supplier’s website
  2. Search “Warm Home Discount”
  3. Fill out the online application form
  4. Upload necessary documents like benefit letters or ID
  5. Submit and wait for confirmation

Apply early—some suppliers operate on a first-come, first-served basis and funds can run out.

Other Help Available

You can receive the Warm Home Discount alongside other support like:

  • Winter Fuel Payment: £100 to £300 for people over State Pension age
  • Cold Weather Payment: £25 for each 7-day period of freezing weather (if eligible)
  • Household Support Fund: Vouchers and grants from local councils for essentials

Tips

  • Keep your contact details updated with your energy supplier
  • Don’t delay if you live in Scotland—manual applications are limited
  • If switching suppliers, check if the new one participates in the scheme
  • Use energy efficiently to stretch the support even further

FAQs

Who gets the £150 Warm Home Discount?

Pensioners on Guarantee Credit and low-income households.

Do I need to apply for the discount?

Not in England and Wales if eligible; yes in Scotland.

When will I get the payment?

Between October 2024 and August 2025.

How do I use the voucher?

Take it to PayPoint or Post Office with ID and energy card.

What if I lose my voucher?

Contact your supplier for a replacement within 90 days.

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