DWP Confirms Travel Rules for Benefit Claimants – What You Must Know

by Zoha
Published On:
Mark Carney

If you’re receiving government support in the UK—like Universal Credit, Pension Credit, or Attendance Allowance—you probably rely on it to keep your finances stable. But what happens if you need to travel abroad? Whether it’s for a short break or an extended medical trip, the Department for Work and Pensions (DWP) has clear rules in place.

This guide breaks everything down for you in simple terms. We’ll explain how long you can travel, what to do before you go, and what happens if you don’t follow the rules.

Overview

Let’s start with a snapshot of what you need to know:

TopicDetails
Travel Abroad & BenefitsNotify the DWP if leaving the UK for more than 4 weeks
Attendance AllowancePaid up to 13 weeks abroad; 26 weeks if for medical treatment
Pension CreditContinues for 4 weeks, or up to 26 weeks with proof of medical travel
Universal CreditAllowed up to 1 month abroad; must inform your work coach
ConsequencesNon-reporting can result in penalties or repayment demands
Info SourceVisit the official DWP website

Even a short trip abroad without proper notice can lead to a temporary stop or reduction in payments.

Reporting

If you’re planning to be away from the UK for more than four weeks, tell the DWP. Even if it’s just a holiday. If you receive Universal Credit, contact your work coach. For other benefits, use the DWP helpline or update your information online.

Not telling them might seem harmless, but if they later find out through data checks, you could be asked to pay money back—or even face penalties.

Rules

Not all benefits have the same rules. Here’s a breakdown:

Universal Credit
You can go abroad for up to one month, but you must inform your work coach. You’re still expected to meet any agreed commitments while you’re away unless told otherwise.

Pension Credit
You can be out of the UK for up to four weeks without losing benefits. If you’re going for medical treatment, that can be extended to 26 weeks, but you’ll need documents from your doctor or hospital.

Attendance Allowance
If you receive this benefit, you can be away for up to 13 weeks. Again, this can be extended to 26 weeks if the trip is for treatment.

OtherBenefits

Different benefits have different rules. Let’s look at a few others:

Disability Living Allowance (DLA)
Let the DWP know if you’re going abroad for more than four weeks. You may still qualify if the trip is medical-related.

Jobseeker’s Allowance (JSA)
Since JSA requires you to actively seek work, leaving the country—even for a few days—must be approved. If not, your payments could be suspended.

Carer’s Allowance
You can continue receiving this for up to four weeks if you’re going abroad. If the person you care for is coming with you, the same applies. But always report your plans.

Examples

Here are two real-world stories to show how this works:

Sarah’s Universal Credit Story
Sarah went to Spain for two weeks but didn’t inform her work coach. She kept receiving payments while she was away. A few months later, the DWP reviewed her claim, noticed the travel, and told her she had to repay the two weeks of payments.

Lesson: Even short trips must be reported. It’s not worth the risk.

John’s Pension Credit for Medical Travel
John went to France for surgery. He provided the DWP with hospital documents ahead of time. His payments continued without issue.

Lesson: Report your medical reason and provide proof to avoid interruptions.

Affected

If your payments stop after travel—or you’re asked to repay something—don’t panic. Here’s what you can do:

  1. Contact the DWP
    Call or write as soon as possible. Many issues are cleared up with simple proof or explanation.
  2. Provide Evidence
    Medical letters, travel confirmations, or emergency documents can help clarify the situation.
  3. File an Appeal
    If the DWP makes a decision you believe is unfair, you have the right to appeal. This process is explained on the DWP website or with help from a benefits advisor.

Tips

To avoid issues when travelling:

  • Always Notify Early: Let the DWP know before you travel.
  • Save All Documents: Especially if the trip is medical or work-related.
  • Check with Your Work Coach: For Universal Credit, this is crucial.
  • Keep a Record: Log any phone calls or letters you send.
  • Stay Within the Limits: Don’t exceed the allowed time abroad.

Knowing DWP travel rules can help you avoid unexpected interruptions or repayment demands. If you stick to the rules, inform the DWP, and plan carefully, your trip won’t have to come at the cost of your benefits.

FAQs

Can I go on holiday while on Universal Credit?

Yes, but you must tell your work coach if you’re leaving for up to 1 month.

How long can I get Pension Credit abroad?

Up to 4 weeks, or 26 weeks with medical proof.

Do I need to inform DWP about short trips?

Only if you’re gone for more than 4 weeks, or less in some cases.

What happens if I don’t report travel?

You could be asked to repay benefits or face penalties.

Is Attendance Allowance affected by travel?

Yes, it’s paid for up to 13 weeks abroad—26 for treatment.

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